Shipping FAQ's

2017-2018 Shipping Rates

We offer Priority rate shipping and Standard shipping Rates.  Rates are based on the weight of your package.

When Will My Order Ship?

Most items are made to order.  Usually Personalized shirts ship the next business day.  Tutu Outfits can take up to 2 weeks for processing depending on my work load.  If you need a rush order you may add rush order to your purchase for $10.00 and your order will be placed at the top of the list and will take 5 to 7 days for shipping.  

 

When can I expect my order to arrive?

Your order will normally be received within 5-7 business days AFTER it is shipped.  Priority mail is 2 to 3 days after shipping.  I cannot guarantee arrival time.  Once the package leaves my possession it is in the hands of the USPS.  If your order indicates that it was shipped and you haven't received it, please check the tracking number at www.usps.com.  I cannot be responsible for lost or stolen packages.  You can purchase insurance to cover your package in the event it is lost.

 

Further Questions?

If you have further questions you may contact us any time.